Solutions — By Role

RelayiQ puts Hyperautomation within reach

You have probably heard about the exciting ways that artificial intelligence and machine learning are going to transform every industry and every role by leveraging powerful new tools for automation and decision making. You may even have heard about initiatives in your own company to build AI/ML capabilities. But if you are like most people, you are probably wondering when you will have access to these tools to solve your own everyday business problems.

At RelayiQ, we created a no-code platform for building, deploying, and managing custom hyperautomation apps to put the power of AI/ML into the hands of everyday people to help them solve previously unsolvable business problems and to achieve new business efficiencies. Regardless of your role, you can now build custom apps to monitor and identify outliers and anomalies in your data and business processes, then send out automated notifications with prescribed actions to take. Easily integrate with multiple data sources and cluster related anomalies to diagnose and address the root cause of business issues, keeping your team updated in real time.

“Hyperautomation is intended to free people up to do more important things. Technology is not used to cut the workforce — it is used to empower and strengthen and make the workforce create more value. Automation is supposed to free people up to do human work.”

Finance

The race to hyperautomation in finance is on, and the professionals who stay ahead of the curve will stay on top. Don’t wait for someone to come along with the tools you need. Start building them yourself today with RelayiQ and stay ahead of the pack.

Finance professionals are constantly swimming in a sea of data, and until recently, they did not have the proper tools to fully navigate the waters. Now they can build their own AI/ML-driven apps in RelayiQ’s no-code platform and connect them across multiple in-house datasets to answer questions fast, detect outliers, take smarter actions, and send data-driven notifications and prescriptions to their colleagues.

With RelayiQ, finance professionals can:

Detect outlier data to assist in identifying trading fraud and improve compliance
Leverage AI and ML to speed up credit approvals while reducing risk
Reduce the complexities of building enterprise apps
Leverage no-code, AI/ML-driven analytics, notifications, and intelligent workflow automation
Analyze customer behavior to automate promotions and reduce churn
Diagnose the root cause of important anomalies
Automate customized alerts and actions

IT

Now you can easily build sophisticated automation apps to drive intelligent automation across IT and your entire enterprise. Analysts like Garnter believe that everything that can be automated will be automated. You can make IT the strategic business partner within the organization that drives this transformation now and shed IT’s unfair reputation as a non-strategic cost center within the organization.

RelayiQ’s no-code platform for developing hyperautomation apps connects to multiple data sources, excels at detecting outliers in data and business processes, and delivers notifications with prescribed actions to take in order to deliver real business results. The RelayiQ app store allows you to manage employee subscriptions to a variety of custom apps and to ensure that every app in the suite works well with the other apps.

With RelayiQ, IT professionals can:

Build and deploy apps with no-code workflow automation
Lead the inevitable corporate charge towards hyperautomation
Catch issues before they happen with predictive analytics
Detect important changes in KPIs and prescribe actions
Deploy a custom app store and manage employee subscriptions
Detect outliers in data and business processes
Automate customized alerts and actions

Sales and Marketing

No more flying blind! With RelayiQ, you can easily build AI/ML-driven apps to replace dashboards and reports with real-time, data-driven notifications and prescriptions. Leverage AI/ML predictive analytics and outlier detection to monitor your sales funnel 24/7.

Now you can identify sales bottlenecks and opportunities through data-driven insights into anomalies in win rate, pipeline, and deal size. Never be surprised again by a sudden dip in sales or customer acquisition rate. Understand the effectiveness of marketing campaigns by identifying sudden changes in traffic, churn, and conversion rates. Send automated notifications to your team, alerting them of potential problems that could prevent you from reaching your quota and prescribe actions to take in order to resolve issues.

Build a complete library of apps that your sales and marketing team can subscribe to in order to receive alerts and prescribed actions any time a lead takes an important step in the buyer’s journey. Keep sales in the loop with data-triggered alerts on product inventory and other business issues that may influence how they sell.

With RelayiQ, sales and marketing professionals can:

Use predictive analytics to identify reps at risk of missing quotas
Send data-driven prescriptions to your team to take actions
Replace dashboards and reports with real-time notifications and prescribed actions to drive business results
Optimize marketing campaigns around customer data
Create data-driven action boards to prioritize actions
Use process mining to identify the actual journey your buyers take

Procurement

Procurement professionals are feeling increased pressure to transform from a largely back-office function that approves purchases and deals with vendors to become more of a strategic partner within the business. Hyperautomation can be the key to making this strategic transition. Now you can dramatically decrease the manual steps in daily operational tasks, increasing efficiency while reducing errors by identifying and revealing outliers in data and business processes.

RelayiQ’s no-code platform for developing hyperautomation apps connects to multiple data sources, excels at detecting outliers in data and business processes, and delivers notifications with prescribed actions to take to deliver real business results. The RelayiQ app store allows you to manage employee subscriptions to a variety of custom apps and to ensure that every app in the suite works well with the other apps.

With RelayiQ, procurement professionals can:

Accelerate request-to-PO process through automation
Reduce manual errors and streamline processes
Free upcycles to work on high-value work (category management, etc.)
Identify and eliminate supply chain bottlenecks
Diagnose the root cause of important anomalies
Automate customized alerts and actions

Customer Service/Customer Support

RelayiQ’s no-code platform makes it easy to build custom hyperautomation apps that transform customer service and support roles from reactive to proactive. Leverage AI/ML-driven predictive analytics to anticipate when the customer may encounter a problem and resolve the issue before it happens to improve their experience. For example, your team can receive notifications based on IOT data on potential product failures before they occur so they can proactively reach out to customers with replacements parts.

Automatically detect and diagnose anomalies in business and operational time series data, including dips or spikes in customer acquisition rates and customer churn. Diagnose the root cause for outliers and automate notifications with prescribed actions for resolution. Track, manage, and prioritize compliance with prescribed actions in a centralized action board.

With RelayiQ, customer service and support professionals can:

Provide proactive customer care
Reduce customer churn
Drive additional upsell opportunities
Analyze growth rates across different pricing plans
Deliver data-driven prescriptions and notifications
Diagnose the root cause of important anomalies

Human Resources

With more and more people working remotely, human resources professionals are increasingly dependent on data to understand, manage, and predict employee activity. While traditional BI tools offered some analysis, too often they dead-ended in confusing dashboards and were hard to translate into action.

RelayiQ gives HR a no-code platform to easily build, deploy, and manage their own AI/ML-driven apps to analyze employee performance and compensation to identify outliers and prescribe corrective actions. Now you can easily build apps using predictive analytics to identify potential spikes or dips in overtime, employee turnover, and compliance issues such as employees being hired out of policy.

With RelayiQ, human resources professionals can:

Identify anomalies in employee performance and compensation
Automate notifications and prescriptions based on employee overtime and vacation usage
Process mine and automate repetitive business processes in payroll, benefits management, and recruiting
Monitor and analyze facilities usage data and invest in company infrastructure based on actual employee usage and demand